Safeguarding. Everyone's responsibility.
At Winsome Care Ltd, we are committed to protecting every person we support from abuse, neglect, and exploitation. Our safeguarding policies, procedures, and culture are designed to prevent harm, identify concerns early, and respond swiftly and effectively when issues arise.
Six principles of safeguarding.
We believe that every person has the right to live free from abuse, neglect, and exploitation. Our safeguarding framework is built on the six principles of safeguarding set out in the Care Act 2014:
Empowerment
People are supported and encouraged to make their own decisions and give informed consent.
Prevention
It is better to take action before harm occurs.
Proportionality
The least intrusive response appropriate to the risk presented.
Protection
Support and representation for those in greatest need.
Partnership
Services working together with local communities to prevent, detect, and report neglect and abuse.
Accountability
Accountability and transparency in delivering safeguarding.
Experienced. Qualified. Trusted.
Our Designated Safeguarding Lead, Mrs Odetoyinbo, is a qualified social worker with extensive experience of safeguarding investigations, including Section 42 enquiries under the Care Act 2014. She has direct experience of managing complex safeguarding cases involving adults with learning disabilities, autistic people, older adults, and people with mental health needs across multiple local authority settings.
Learn MoreTypes of Abuse We Are Vigilant For
Our staff are trained to recognise the following types of abuse as defined in the Care Act 2014:
Physical Abuse
Hitting, slapping, pushing, kicking, misuse of medication, restraint, or inappropriate physical sanctions
Domestic Abuse
Psychological, physical, sexual, financial, or emotional abuse by a partner, family member, or someone in a domestic relationship
Sexual Abuse
Rape, sexual assault, sexual acts without consent, including with people who lack capacity to consent
Career Development
We support staff to progress their careers through access to qualifications, additional training, and opportunities for promotion within the company as we grow.
Values-Driven Culture
We recruit for values first. You will be part of a team that genuinely cares about the people we support and is committed to empowerment, compassion, integrity, excellence, inclusion, and partnership.
Supportive Management
Our directors are accessible, approachable, and directly involved in day-to-day operations. You will be supported by a management team with deep expertise in social care and HR.
How we prevent abuse.
Prevention starts with culture, recruitment, and training; and is reinforced by every interaction, supervision, and spot check.
Robust safer recruitment, including enhanced DBS checks, full employment history verification, and values-based interviewing
Comprehensive safeguarding training for all staff, refreshed annually
Regular unannounced spot checks on care delivery
Person-centred support planning that promotes choice, control, and empowerment
A culture of openness where concerns can be raised without fear of blame or reprisal
Clear whistleblowing policy and procedure
Regular supervision where safeguarding is a standing agenda item
Duty of candour compliance, ensuring transparency when things go wrong
You do not need to be certain that abuse is occurring to report a concern. If something does not feel right, report it. It is always better to raise a concern and be wrong than to stay silent and allow harm to continue.
How to Report a Safeguarding Concern
If you are concerned that someone is being abused, neglected, or exploited, please act immediately:
Report a Concern
We would love to hear from you. Whether you are looking for supported living for yourself, a family member, or someone you work with professionally, our team is ready to help.
