Support for People with Mental Health Needs

Winsome Care Ltd provides specialist supported living services for people with mental health needs across Liverpool and wider Northwest. We support people living with a range of conditions, including depression, anxiety disorders, bipolar disorder, schizophrenia, personality disorders, and other enduring mental health conditions.

People enjoying time together in the community

Our approach is guided by NICE guidelines, including CG178 (Psychosis and Schizophrenia in Adults), CG185 (Bipolar Disorder: Assessment and Management), CG90 (Depression in Adults), and QS14 (Service User Experience in Adult Mental Health). Our Registered Manager, Mrs Rejoice Odetoyinbo, is a Trainee Approved Mental Health Professional (AMHP), providing the company with specialist expertise in mental health legislation, crisis management, and recovery-focused support. Learn More

Our Recovery-Focused Approach

We adopt a recovery-oriented approach that focuses on the person's strengths, goals, and aspirations rather than their diagnosis alone. Recovery means different things to different people, and we work with each individual to define what recovery looks like for them. For some, it may mean managing symptoms and maintaining stability; for others, it may mean returning to work, rebuilding relationships, or developing new skills and interests.

GP supporting a person at home

Our support is not about maintaining people in a state of dependence; it is about empowering them to take control of their lives, build resilience, and move towards the outcomes that matter most to them. We recognise that recovery is not always linear and that setbacks are a normal part of the journey. Our staff are trained to respond with patience, understanding, and encouragement.

What Our Mental Health Support Includes

Wellness Recovery Action Plans (WRAPs)

Co-produced with the individual, identifying early warning signs, triggers, coping strategies, and the support the person wants during periods of difficulty

Crisis and Contingency Plans

Agreed responses for periods of deterioration, including who to contact, what interventions to try, and when to escalate to crisis services

Medication Management

Support with medication administration, awareness of side effects, and coordination with prescribers to ensure medication is effective and well-tolerated

Access to Professional Services

Support to access community mental health teams, counselling, therapy, crisis resolution teams, and voluntary sector mental health organisations

Social Inclusion

Activities that promote connection, purpose, and self-esteem, helping people rebuild social networks and participate in their communities

Daily Living Support

Practical support with personal care, nutrition, household management, and finances that can become challenging during periods of mental ill health

Regular Reviews

Ongoing monitoring of progress towards recovery goals, with support plans adapted as the person's needs and aspirations evolve

Specialist Staff Training for Mental Health

All staff supporting people with mental health needs receive specialist training in:

Staff in mental health training
  • Mental health awareness and understanding different conditions
  • Trauma-informed care
  • Suicide awareness and prevention
  • De-escalation techniques
  • The Mental Health Act 1983 and its practical application
  • Recovery-focused practice
  • Building therapeutic relationships
  • Understanding medication and side effects

Our team works closely with community mental health teams (CMHTs), crisis resolution and home treatment teams, GPs, and voluntary sector mental health organisations to ensure coordinated, joined-up support that addresses every aspect of the person's life.

Why Choose Winsome Care Ltd for Mental Health Support

Our Registered Manager's background as a qualified social worker and Trainee AMHP gives Winsome Care Ltd a level of mental health expertise that is uncommon among supported living providers. She has direct experience of mental health assessments under the Mental Health Act, safeguarding investigations involving people with mental health needs, complex case management, and multi-disciplinary team working. This expertise informs our entire approach, from staff training and supervision through to support planning and crisis management.

Learn More
Care worker supporting a person at home

Talk to Us About Mental Health Support

We would love to hear from you. Whether you are looking for supported living for yourself, a family member, or someone you work with professionally, our team is ready to help.