Winsome Care Ltd provides specialist supported living services for older adults aged 65 and over across Liverpool and wider Northwest. We deliver compassionate, person-centred support that enables older adults to remain living in their own homes for as long as possible, avoiding unnecessary hospital attendance or admission to residential care.
Our approach is guided by NICE Guideline NG21 (Home Care: Delivering Personal Care and Practical Support to Older People Living in Their Own Homes) and the principles of the NHS Long Term Plan, which emphasise community-based support, prevention, and enabling people to maintain their independence and quality of life.
We understand that growing older does not mean losing independence, identity, or control. Our support is designed to complement the person's existing abilities and routines, not to replace them. We take the time to learn about each person's life history, preferences, routines, and the things that matter most to them, so that our support feels natural and respectful. For many older adults, maintaining social connections, staying active, and feeling valued are just as important as physical care. Our support addresses the whole person, not just their medical or physical needs.
Risk assessments and prevention strategies informed by NICE Clinical Guideline CG161 (Falls in Older People: Assessing Risk and Prevention), including environmental assessments, exercise encouragement, medication reviews, and appropriate footwear and mobility aids
Monitoring and support to prevent malnutrition and dehydration, with attention to dietary preferences, swallowing difficulties, and specialist dietary requirements
Support with medication administration, with a focus on polypharmacy awareness, potential interactions, side effects, and coordination with prescribers for regular medication reviews
Support to maintain social connections and prevent isolation and loneliness, including help to maintain contact with family and friends, access community groups, and participate in activities
Liaison with district nurses, physiotherapists, occupational therapists, GPs, and hospital teams to ensure joined-up, coordinated healthcare
Sensitive personal care delivered with patience, kindness, and respect for the person's routines, preferences, and dignity
Help with meal preparation, household tasks, shopping, and maintaining a clean, safe, and comfortable living environment
Where appropriate, compassionate end-of-life support guided by the Gold Standards Framework, including advance care planning, symptom management coordination, and emotional support for the person and their family
Staff supporting older adults receive specialist training in:
Every older person we support has a lifetime of experience, knowledge, and stories. Our staff are trained to deliver support with patience, kindness, and deep respect for the person's life history, achievements, and identity. We never rush, never patronise, and never make assumptions about what a person can or cannot do based on their age. We support people to remain active, engaged, and valued members of their communities for as long as possible.
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We would love to hear from you. Whether you are looking for supported living for yourself, a family member, or someone you work with professionally, our team is ready to help.
